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Ezstudio, Beststudio ripoff they sent me wrong item, after I returned it never got any refund EL CAJON California
Hi,
I bought an item on eBay from a seller with eBay ID beststudio who has a store on eBay called Ezstudio and the item number was 4303861384.
The seller said in the auction that this monitor has Built-in infrared illumination for Night Vision surveillance and when I received it I found that was not correct, so I contacted him and he told me to send it back, I did and the tracking number for the shipping back to him is:
http://trkcnfrm1.smi.usps.com/netdata-cgi/db2www/cbd_243.d2w/output?CAMEFROM=OK&strOrigTrackNum=03021790000203423253
After that I received one email from him saying I will check it for you that was the last time I received any thing from him, I have sent him 3 emails, and still waiting. So far I paid $119 (for item)+ $15 (S&H) + $8 (To return it) = $142. I never got refund or any thing from them.
I'm not the only one complained about that the auction was not correct.
Thanks
Abdullah
New Orleans, Louisiana
U.S.A.
1 Updates & Rebuttals
Carl
El Cajon,California,
U.S.A.
What does Ebay say?
#2Consumer Suggestion
Sun, August 22, 2004
Did you follow eBay's procedures to claim a refund and/or make a complaint? I have found them to be very sensitive to issues like this. If you paid via credit card, dispute the charge in writing to the credit card company.