fabriclear a big fat do not order this product bridgeport, Connecticut
We orderd Fabriclear and paid extra for "RUSH SHIPPING" 6 Weeks ago still havent seen the product !!!! Nor can we contact a real person about our order . its fine we lost our $ 35.00 I just hope our complaint stops outher people from becoming victums like us .
1 Updates & Rebuttals
on the fence
TAMARAC,United States of America
On the Fence
#2REBUTTAL Individual responds
Sun, January 13, 2013
I too ordered this product. I also had a similar experience: inaccurate tracking information: no delivery date specified; incorrect customer service number. After 10 days I contacted my credit card company to dispute the charge in accordance to the Fair Credit Card Billing Act.
The law states that no merchant may charge you, the consumer, for goods and or services not received. The credit card company will request that you contact the company to first try to come to come to some resolution: refund or send the product to you again. If not, then dispute the charge with your credit card company. You will not be responsible for that charge until resolution takes place.
The number I found for them: Customer service: - 1-203-306-5041.