FABULEGS I ordered leggings from them and as soon as I got them I asked for a refund as they were poorly made and see through Bedford New Hampshire
last month I ordered leggings for myself and as a gift for some friends--as soon i received them I tried them on, they were a bit loose but very sheer and flimsy--you could see my underwear!!!! that day i emailed the company and she said "well everyone loves my legggins" but to return.
only yesterday (3 weeks later) I get an email with a gift card. I emailed her as there is no phone number on her website and she said they were not "defective" so I can have a gift card--why would i want a gift card if I have already told you the quality of your product is unacceptable???
She started making snide insinuations that perhaps I should have sized up so my underwear wouldnt show" really-a business owner attempting to shame her customers? I went on BBB and there are so many complaints aganst her and she has an "F" rating. wow.
so I realize she is not going to budge so I decide Illuse the gift card since she is not refnding me and I make an order--my Momey is being held hostage so what else can i do??? a few minutes later my order is "cancelled" due to "stocking issue" and now she willl not respond to me and I do not know what to do?? She wont refund me and the gift ard doesnt work. This is TRULY unbeleivable and I am at a loss.
2 Updates & Rebuttals
NLKM
Venice,Florida,
United States
really??
#3Author of original report
Thu, April 16, 2020
I did contact several times and was publicly shamed on facebook and was spoken very rudely to by the owner. if this is true I should have received my refund. customer service does not exist in this company unless you want to kiss up to the owner on facebook. Very sad that its come to this.
James
Bedford,New Hampshire,
United States
We are here to help.
#3REBUTTAL Owner of company
Tue, April 14, 2020
Customer service is priority number one with Fabulegs. Our goal is to make sure you are satisfied with this product. Please text us at 978-501-1774. This customer care line is available to text 24/7. Your experience is not representative of what Fabulegs stands for. Please allow us the opportunity to make this right.