Complaint Review: Fairbanks Capital Corporation

Despite dozens of phone calls by myself and my Allstate insurance agent to "Customer Service" at Fairbanks, my homeowners policy was cancelled yesterday. I am being charged escrowed (2 X my actual homeowners policy (for this year and next year)) by Fairbanks to cover the payment of my policy. Now, I have to write my insurance Agency a check for the policy so that I am covered. I have no idea where to turn for advice and help with this. I'm sure I will be foreclosed upon if I stop making my escrow payments, so I am really in a bind.

In addition to the non-payment of my insurance, I have been charged late fees on my account $145 each for payments they say they've received late. I have written letters with proof of payment (on time) and they have never removed the late fees from my account.

Nice company!

Kimberly
Scottsdale, Arizona
U.S.A.