Complaint Review: Fairbanks Capital Mortgage

I read the other consumer complaints about Fairbanks Capital Mortgage and it all seems to echo a recurrent theme of ripoff and poor service.

I unfortunately ended up with a mortgage from Fairbanks Capital Mortgage, after my original company(Investaid/Contimortgage) went out of business. In the fall of 2001, I began encountering difficulties because Fairbanks began processing my mortgage payments incorrectly.

Fairbanks also continually insisted that I had not made any payments, despite my attempt to accomodate them and send whatever amounts they demanded. Finally, the only resolution was to refinance, to avoid foreclosure and change mortgage companies.

I succeeded in changing to another mortgage company and closed the deal in february of 2002. However, Fairbanks Capital Mortgage literally failed to process the final payoff and credit the account until April 2002.

As a result, Fairbanks Capital Mortgage sent a reports to the credit reporting agencies that the loan was paid in full but that I had paid my mortgage obligation two (2) months late.

I made several attempts to contact them and get the matter resolved but I have been spun around so many times that I'm dizzy. To date, the matter remains unresolved but I have some peace of mind because I no longer have a mortgage with Fairbanks Capital Mortgage.

Wolfgang
Dearborn, Michigan
U.S.A.