Complaint Review: Fairbanks Capital

My mortgage was sold by my Mortgage Carriage to Fairbanks Capital. At the first of the following month, having no notice from either bank, I attempted to make my mortgage payment on time. At that time my old loan company told me of the sale of my mortgage to Fairbanks Capital. I contacted Fairbanks Capital and they told me they were mailing me a letter describing the sale of my mortgage and where to send my payments as well as my new account number which had not been set up yet. I was also told that I had 60 days to begin making payments to them.

One month later I had not received any notice from them. One week later I began receiving threatening delinquent notices from Louisville Kentucky and phone calls from Pheonix Arizona. When I returned the call I was told that I had to make both monthly payments and that I was never given 60 days to begin making payments and that I had better make those payments now.

It is now 3 weeks before Christmas and I have 1/2 of what I owe them. I am discusted with their lying, unprofessional practices. They are downright out-and-out lying-through-their teeth to their customers!!

Anita
Baltimore, Maryland