Complaint Review: Fairbanks Capitol

Pennsylvania people, I received a letter from the Office of Attorney General, they say they are prepared to mediate disputs against Fairbank Capitol, here is their address:

(Bureau of Consumer Protection)
Office of Attorney General
Pittsburgh Regional Office
6th Floor, Manor Bilding
564 Forbes Avenue
Pittburgh, PA 15219

Give them what address Fairbanks is using with you. I have received letters from Fairbanks in Florida and Utah, so I furnished them with both, and any contact people I have spoken to at Fairbanks (what do they call themselves?) customer service representatives? and that is using the term lightly...
But for PA people there is help....

Sheryl
Oakdale, Pennsylvania
U.S.A.