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  • Report:  #215020

Complaint Review: Fairfield Resorts North Myrtle Beach

Fairfield Resorts Ripoff Flat OUT LIED to GET Money Norht Myrtle Beach South Carolina

  • Reported By:
    Goodview Virginia
  • Submitted:
    Tue, October 10, 2006
  • Updated:
    Fri, December 15, 2006
  • Fairfield Resorts North Myrtle Beach
    1000 2nd Ave South, Ste 200
    Norht Myrtle Beach, South Carolina
    U.S.A.
  • Phone:
    843-281-3400
  • Category:

My 73 yr old mother and I purchased Fairfield points at N Myrtle Beach. We currently own 2 other weeks in N Myrtle Beach, with one of their purchased properties, Peppertree Ocean Club (POC). We were told we could combine all of these points and have over 600,000 points (including 155,000 bonus points they gave us - HA!)and that would relate to three (3) weeks of fun. We have been trying for four (4) months to move our POC points to the PIC program with no luck. Today I was told that POC has pulled themselves from the PIC program and we cannot use these points. Since we only purchased 155,000 points we cannot stay anywhere, they also neglected to tell us the Bonus points are not available until six (6) months after timeshare purchase. So we cannot make any reservations until after January 20, 2007. Try getting a place at N Myrtle Beach for July 4th week. It is already sold out.

I wish I had know about this site before I purchased. Now we are out of thousands and thousands of dollars. If anyone has or wants to file a class action suit against them, we will gladly sign up.

Sue
Goodview, Virginia
U.S.A.

5 Updates & Rebuttals


Joe

Beech Grove,
Louisiana,
U.S.A.

you are in the majority

#6UPDATE EX-employee responds

Fri, December 15, 2006

I used to make reservations to fairfield. When It comes to booking a holiday like the 4th of july you had to call pretty much on the first day eligable to book which is about 10.5 months in advance or it was gone. Also weel over half of the members I spoke with had been misinformed resulting in similar problems. I personnaly passed what I saw all the way up to a v.p. named don. They simply don't care! It makes too much money the way it is.


Tim

Morrisville,
North Carolina,
U.S.A.

I worked for Fairfield Resorts/Wyndham & Witnessed Lies and Cheating

#6UPDATE EX-employee responds

Sun, November 12, 2006

I was an Employee (Time share Salesperson) of Wyndham Worldwide (Formerly Fairfield Resorts of North Myrtle Beach)
I witnessed FIRST HAND the Sales MAnagers Lies told to the Customers to get them to SIGN the contract. I also watched contract NOT EXPLAINED properly and am planning on going to the SC Real Estate Commision (you should too if you have a problem as you explained) They are all CROOKS and I am ashamed to have worked there for 6 weeks...


Tim

Morrisville,
North Carolina,
U.S.A.

I worked for Fairfield Resorts/Wyndham & Witnessed Lies and Cheating

#6UPDATE EX-employee responds

Sun, November 12, 2006

I was an Employee (Time share Salesperson) of Wyndham Worldwide (Formerly Fairfield Resorts of North Myrtle Beach)
I witnessed FIRST HAND the Sales MAnagers Lies told to the Customers to get them to SIGN the contract. I also watched contract NOT EXPLAINED properly and am planning on going to the SC Real Estate Commision (you should too if you have a problem as you explained) They are all CROOKS and I am ashamed to have worked there for 6 weeks...


Tim

Morrisville,
North Carolina,
U.S.A.

I worked for Fairfield Resorts/Wyndham & Witnessed Lies and Cheating

#6UPDATE EX-employee responds

Sun, November 12, 2006

I was an Employee (Time share Salesperson) of Wyndham Worldwide (Formerly Fairfield Resorts of North Myrtle Beach)
I witnessed FIRST HAND the Sales MAnagers Lies told to the Customers to get them to SIGN the contract. I also watched contract NOT EXPLAINED properly and am planning on going to the SC Real Estate Commision (you should too if you have a problem as you explained) They are all CROOKS and I am ashamed to have worked there for 6 weeks...


Sue

Goodview,
Virginia,
U.S.A.

Total Spent to date

#6Author of original report

Mon, October 23, 2006

We recently visited the Fairfield North Myrtle Beach office and talked with the Qualtity Control Manager. He totally agreed with us, that we were wronged, maybe just to get us out of his office. We have not been formally notified of POC pulling from the PIC program, which is their responsibilty to do so.

At the time of our visit on October 16, 2006 we wrote a letter informing Fairfield Resorts of our request to cancel the contract. October 23 Nina Gaubas called my mother and told her we could not get out, we needed to pay it off and sell it ourselves. We have spent over $5000 at 8.99% interest and cannot make any reservations for 2007.(July 2006 - October 2006 monies auto debited from checking account)

I am currently in the process of writing letters to all of the names I can find on the Wyndham and Fairfield websites, maybe SOMEONE will respond.

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