Complaint Review: Fairway Auto Transport

Hi, I used Fairway Auto Transport back in January and it was the biggest mistake ever made. I spoke with a man named Jonathan who told me he was an honest broker unlike others. This was an out right bold face lie! I booked with them for a standard 585 total for shipping the vehicle. They indicated to me that I would have to pay 175 now and then 410 once the driver dropped off the car. This sounded like a great deal, so I agreed. This today still stands as one of the stupidest decisions I have ever made. About 3 days later I received a call from Jonathan which I missed. I called him back not knowing what was wrong. When I called I said hey Jonathan, you called? he said Yeah, I was calling you back. In which I responded No, I didnt. I have a missed call from you. Jonathan then said Must have been your phone. I said I dont think it was, but its ok has a nice day. When the Truck came to pick up the car the drivers said they do not ship any vehicle for under $500.00. I believed that they were all part of the same company at the time and asked them to call their boss and explain the discrepancy. I spoke to the boss of the driver who assured me as that BEFORE the car is delivered that the difference would be returned to my credit card. So the truckers took the car and I waited to be reimbursed.

Once I received my car of course there had not been a credited amount back to my card. So, I called Jonathan. He claimed that I had called him that faithful day(The day he said I called him and I said he called me) after the initial agreement and had upgraded my service to expedited service so as he claimed he had done me a favor by not charging me more and if I pressed the issue he would. That was a complete lie I never asked him to expedite anything the pick up and drop off date never changed. The company was is a complete fraud and I hope who ever reads this heeds my warning dont use them for any reasondo not even chance it they are horrible people who yelled and threaten their customers. They lie and cheat people out of money and I will never use them again. The truck drivers even said when they drop off my car that they always have problems with that broker because he knows their rates and always tells people something different. DONT USE THEM!!!!!

F.Y.I. They changed their Website address and location!!! The old one shows up after Rip-off report when searched online. Also their old website has a link to transport reviews which has some really bad reviews online for them.