Complaint Review: Fairywigs

I lost my hair due to breast cancer and I've always had long hair so it was very hard for me.  I was SO excited when I found a wig on the webiste Fairwigs.com that was simliar to what my hair was like before I lost it.  The wig was claimed to be 100 % human hair and it was $215 .  But that didn't seem alot because I had NO hair at all & I was just devastated.   I just have to say BEWARE !! I would NEVER EVER order from this company. First of all, they don't make it known on their site that they are in CHINA. I ordered a wig from them that they CLAIMED was human hair and it looked like it was made out of a horse's mane. A matted, dirty, flea infested horse's mane. It took almost TWO months for me to receive the... wig and once I received it I tried to call them to let them know it was the wrong color but they do not even list a phone # on their site. Why? Because they KNOW they're going to receive complaints. So I had to email them and the email I received back was from someone who obviously hadn't passed their english class. The wig was $215 & I told them I just wanted a refund because not only was the color wrong, the wig was of such poor quality it wouldn't look good in ANY color. I explained this to them & they said they would give me a credit for a different wig, but would not issue a refund. I sent the wig back & still no credit to my credit card. It's been a year now. This company should not be in business. Another thing I noticed, is they take pictures from OTHER online wig companies & use them on their site. They also use pics of celebrities. This company is a JOKE! They are PHONY & they will all ROT IN HELL !!!