Report: #1239610

Complaint Review: FAMILY FURNITUE STUART FL

FAMILY FURNITUE STUART Florida family furniture of america PEELING FURNITURE_RUSTED AFTER 4 .MONTHS stuart Florida

Reported By:

smith — Port St Lucie Florida USA
Submitted:

Fri, July 03, 2015
Updated:

Mon, July 13, 2015

FAMILY FURNITUE STUART FL

2300 nw federal hwy

stuart, Florida

USA
Phone:

7726008565
Category:

Furniture & Furnishings

*Author of original report: Solved my issue

I went to the store..I showed the Manager..pictures and explained what was going on..He was very nice like he has done this before..I assume.TOls me that someone by the name of Kevin would call me to come by and investigate the problem in a few days ..its been 3 weeks.. I plan to go again tomorrow ,I need a solution I spent 1900.00 on these two sofas...

1 Updates & Rebuttals

Solved my issue

#2Author of original report

Thu, July 09, 2015

Glad to see letters work and small business keeps their word of customer service. Family furniture did a fair exchange for better furniture after I sent a letter of complaint. Thanks Guys!

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