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  • Report:  #1342727

Complaint Review: Family Mobile - T- Mobile

Family Mobile - T- Mobile My services has been discontinued from 10.20.16 and I am still being charged for services Richmond va Nationwide

  • Reported By:
    Mesha — Henrico Virginia USA
  • Submitted:
    Mon, December 12, 2016
  • Updated:
    Mon, December 12, 2016

Hello

I have received  a new phone service with a diffrent phone company carrier as of Sept 20, 2016. I am still being charged from services that I no longer have and it is now December 2016. I had allow family mobile to take their monthly payment out of my credit  card by auto pay. I have been asking this company to stop payment and reimburse me for the months I have not had  celluar services with this company. I was inform to email customerrelations@mymobile.com they are given me the run around and saying that I have usage for Dec and need to make a payment.

 

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