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  • Report:  #348846

Complaint Review: Fantasy Islands

Fantasy Islands Jorge Rocha of Fantasy Islands Murietta California

  • Reported By:
    Tustin California
  • Submitted:
    Tue, July 08, 2008
  • Updated:
    Sat, September 15, 2018
  • Fantasy Islands
    29955 Technology Dr,
    Murietta, California
    U.S.A.
  • Phone:
    951-445-4227
  • Category:

My fiance and I purchased a BBQ Island from Fantasy Islands in May. We never received our BBQ and are fearing that we lost our $2700 deposit. We also went to the sales office in Murietta (which is 65 miles away) and found the business abandoned. When we arrived at the business, the neighboring business informed us that about 18 customers had visited the site in the last two weeks- some losing upwards of $20,000. If you do the math, Fantasy Islands stole hundreds of thousands of dollars. I am looking into filing a lawsuit with the sales manager (Jorge Rocha), Fantansy Islands and the CEO.

For all of you out there- NEVER put down thousands of dollars as a down payment for something that needs to be delivered. Also, be warned about the illegal business practives of Fantasy Islands and its Sales Reps. We lost our deposit and are trying to figure out how we can get it back. We were informed by the Murietta Police that we have to take the matter to small claims court. To everyone else also rip offed by this company- good luck.

Mandy
Tustin, California
U.S.A.

2 Updates & Rebuttals


Gale

Jacksonville,
Florida,
United States

If you want to file a civil suit to get your money back here is the info you need

#3UPDATE Employee ..inside information

Sat, September 15, 2018

Ray Baskett has moved to Florida to rip people of as well.  He ripped off a bunch of customers in Cali and ran away from his problems to Florida.

If you all want to file a class action or civil suit against him he definitely has the resources to pay you back and then some. 

His company was Paradise Outdoor Living llc

then changed it to Paradise Grilling Systems, and also has Paradise Grills Direct

His company address is:

2222 Diversified Way
Orlando, FL 32804

Phone: 800-604-2023
Fax: 888-242-1699

website: www.myparadisegrill.com

sales@myparadisegrill.com

ray@myparadisegrill.com is his email

(((REDACTED))) Ray Baskett's cell number


Jorge Rocha

Temecula,
California,
U.S.A.

I have been given a bad name from the company I worked at...

#3UPDATE EX-employee responds

Fri, July 18, 2008

My name is Jorge Rocha and I did work for Fantasy Island. I was a sales manager for the Fantasy Islands in Murrieta, Ca location. I went on vacation in early/mid June with my family only to come back home to find out that I no longer had a place of employment. I am truly sorry for all of those people whom were negatively affected by the closing of this company but please note that I also was adversely affected. Not only did I come back after spending money on vacation to not having a job to recoupe but I also am owed a large amount of money myself. Like most of the customers I am not getting any reponse from the company! I have spoken to many of my customers (Because I do normally give my personal cell information out to my customers) and advised them to contact their credit card companies and dispute the charges to protect themselves. I am not a bad person and do not hold any financial standings in this company, I am in the same situation as most of these customers where I believed and trusted in this company and was misled! I currently have personal belongings in the store as well as monies owed that I can not gain any access to as well. So to all of those customers out there I am very sorry, but please believe that I was a victim in this as well! The only number I have is still the Factory number wich is 951-683-2121 The owners name is Ray Baskett.

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