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  • Report:  #112625

Complaint Review: Integretel

FAQ900.COM They charged my phone bill with 900 number charges for downloading a program to my computer when I was not home and we were still moving into this new place Internet

  • Reported By:
    Missoula Montana
  • Submitted:
    Tue, October 12, 2004
  • Updated:
    Tue, October 12, 2004
  • Integretel
    www.integretel.com
    Nationwide
    U.S.A.
  • Phone:
    800-736-7500
  • Category:

Today I reviewed my phone bill and found a charge for $40 on it from FAQ900.COM. This was funny to me as I had requested the phone company setup blocks for 900 number on my phone lines. I called the phone company (QWEST) to find out they did not do this. I had thiem do it right away. Do this if you havent already!!!!!

Then I check the date of the transaction, this date was when we where moving into this place. We had not even setup out computers and phones yet and were not home at the time of this transaction. So there is no was this transaction came from this address/phone number.

The phone company was not willing to help other than to give us the 800 number for Integretel, its 1-800-736-7500.

I called them to have the charges removed. They did not want to do this, but after I told them we had just moved in and we did not have any phones of computers setup, she agreed to reverse the charges.

If you get this type of charge, disput it right away can report it to the proper authorities as this is one BIG SCAM!!!!!

Brian
Missoula, Montana
U.S.A.

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