Complaint Review: Fareportal - Cheapoair And Onetravel

I am one of the hundreds, perhaps thousands of people ripped off by Cheapoair.com. This week on the Internet I have read other people's stories about hidden fees, lies, tricks and fraud at Cheapoair.com.

Cheapoair.com has taken US$4226 of my money, never issued a ticket and will not refund my money. I have wasted hours on the phone and have emails showing endless and stupid arguments with James Fonovich and Anne Farewell.

I have travelled around the world and never have I seen such poor service and disregard for the customer. So I have taken them to court and I encourage everyone else to do the same. But I will do more than that. Here is what you need to know to sue Cheapo and the other front companies operated by Fareportal:

You must open an action against Fareportal, Inc. DBA the name of the company that ripped you off. Fareportal is incorporated in New York County, New York. The service of process address is:

Shailesh Jain, CEO ( alias Sam Jain)
Fareportal, Inc.
213 west 35th street suite 1201
New York, New York 10001

For all of you who wasted hours on the phone and were left on hold trying to get your money back or schedule a flight only to have the call dropped or picked up by a useless person at a call center in another country:

Telephone 212-478-0335 extension 9093 for Katie Schwartz, VP
alternate 212-478-0325
see www.DOS.STATE.NY.US for information about Fareportal
To take Fareportal to court in New York, go to 111 Centre Street, Room 322 in New York City.

Daniel
New York, New York
U.S.A.