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Farewell Vacations A-1 Travel ConsultantsTrue MarketingPromo Travel FMCGlobal Vacations OffersOne Stop Promotions Sells you a promotional vacation and after debting your checking acct they TRIPLE the vacation price to travel Arizona Nationwide
My husband rec'd a fax for a promotional vacation at his work. We have traveled on several of these in the past thru other companies and so we decided to purchase a cruise package with airfare from Farewell Vacations. We put $250 down and was told when we were ready to send in our dates that $69 booking fee would have to be paid per person. Sebastian who we spoke to had told us that all adults over 21 had to pay the $250 and children were free on the cruise but they would have to pay for their airline. The cost of the vacation was $249 and we would be responsible for the port fees and that total our package per adult would cost between $547 and $610. He said that we could travel anytime other than 7 days before or after a major holiday. We told him we were wanting to travel Dec 10th and he said that is no problem and we could travel out of the Tri Cities Airport close to where we live if Delta flies from there. There ended up being 11 adults traveling and 3 children. So we had paid $2750 by checking acct and $759 money order for the booking fee. So by what Sebastian had told us we figured we would owe about $350 more per adult and up to $500 per child for their airline. When we received our quote back from booking.com they said we would each owe (including children) $1558 MORE each! They said if we would travel in October in off season, take NO children, and fly out of a major HUB then it would be close to what Sebastian quoted in our original conversation. They said whatever to get us to purchase and then because after it had been 72 hrs we could not cancel. So basically they gave us the bait and hooked us in to pay the deposit and booking with no intentions of us traveling asking for $18,000 more. There were no complaints with this company on the computer in Jan when we purchased but thats because we found out the website got up and running Dec 15, 2015. Now 19+ complaints on them. I have filed a complaint with the Federal Trade Commission and I ask that you do the same because the more complaints there are the FTC, their attoneys will get involved. Their # is 202-326-2222. Also file a complaint with the Better Business Bureau too. They are the ones to help us get our $ back.