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  • Report:  #1420220

Complaint Review: Farmers Insurance

Farmers Insurance 21st Century Assurance Company Mid-Century Insurance Company 21st Century Advantage Insurance Company Farmers Insurance Company of Arizona Farmers Insurance Company of Idaho Farmers Insurance Company of Oregon Farmers New Century Insurance Company Farmers Texas County Mutual Insurance Company row 16 column 1 Farmers Insurance Companies Illinois Farmers Insurance Company Farmers Specialty Insurance Company Foremost County Mutual Insurance Company row 28 column 1 Farmers Insurance Companies Bristol West Insurance Company row 35 column 1 Farmers Insurance Companies 21st Century Auto Insurance Company of New Jersey Farmers Insurance; My car was hit by a person who was insured by Farmers. Farmers wants me to accept 60% of the cost to repair my car and will not pay for the diminished value of my car Wilmington Delaware

  • Reported By:
    robert — Franklin Tennessee United States
  • Submitted:
    Sun, December 31, 2017
  • Updated:
    Mon, January 01, 2018
  • Farmers Insurance
    Three Beaver Valley Road
    Wilmington, Delaware
    United States
  • Phone:
    800-241-1188
  • Category:

Based on the catchy advertising we see on television, you would think Farmers Insurance is a warm friendly, trustworthy insurance company. They are not! Farmers Insurance is not a reputable company.
Their claims associates and management team cannot be trusted to deal with damaged parties in a fair and equitable manner. Based on my experience with them, I believe that Farmers has instituted policies that place damaged parties in a no win position. Farmers only concern is to settle claims in the least costly manner as is possible. They are not concerned in returning damaged parties to the same position they were prior them being harmed by a Farmer’s policy holder.
Farmers sent me a check to repair my car that is 40% less than any repair estimate I have received here in the Franklin, TN area. The Farmers damage estimator told me “don’t be mad and yell at me” when she handed me the Farmers repair estimate. This includes estimates from Farmers handpicked shops. Farmers told me they are not responsible for the lost value that my car has taken because of the accident. Farmers has told me that my cars value has not been negatively impacted by the accident based on the fact the accident has not yet shown up on Carfax. Farmer’s claims representatives will not return calls or answer emails. They even told me to call the insured if I am concerned about my cars lost value. How would you like to be a Farmers policyholder who receives a call from someone you hit in an accident?
Pray you are never in an accident caused by a person who has Farmers Insurance!

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