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  • Report:  #1149528

Complaint Review: Fashion Envy

Fashion Envy FenvyFenvy on Amazonlovelyoutfits4u on eBay This company is NOT focused on customer 100% satisfaction. they are a RIPOFF! Walnut California

  • Reported By:
    C Williams — Reynoldsburg Ohio
  • Submitted:
    Sun, May 25, 2014
  • Updated:
    Sun, May 25, 2014

This company will send you an item that is the wrong size.  They are sized with cardboard tags attached to the item.  There is NO size tag attached to the item.  Then, when you return it because it is the wrong size they will charge you a 15% re-stocking fee.  Once you return the item, they will "sit on" your returned item until they are good and ready to process it.  When they do decide to process your return they will then send you and email that states they will process your refund in 5 to 7 days.  So, all in all you will wait two weeks for your refund to be processed by this company.  This company also has a 96% feedback rating on a popular auction site -- 26 NEGATIVE feedbacks like:

-- Item was late & picture didn't match description.
-- I have yet to receive the item.
-- Never received. Fake tracking #. Had to dispute and escalate for refund.
-- The item never arrived!
-- Never got item had to open case took 4/5 days refund!!
-- Didn't arrive by shipping date. No discount offered for inconvenience.
-- Still waiting to receive the jacket.
-- Held the item five days before shipping so it got here late. Communication sucks
-- The worst! emails never answered on time. lied about shipping! Ruined Halloween!
-- Bad shipping... I live 2 hrs away and item took 6 business days to get here
-- These do not fit women who wear a size large! If you buy in October no refund
-- Very very slow shipping! Lied about when the item was shipped.

This company is a TOTAL RIP OFF. Any business you conduct with them is at your own risk -- I totally suggest you find any other seller.  Just to show you how underhanded they are, they changed their name on E  bay from Fenvy to lovelyoutfits4u because I figured out they were selling here on Amazon.  

Fashion Envy, Inc.
20462 Carrey Road
Walnut, CA 91789

Phone: 909-595-1008

Registry Registrant ID:
Registrant Name: Allen Hsi
Registrant Organization:
Registrant Street: 21311 Cottonwood Lane
Registrant City: Walnut
Registrant State/Province: California
Registrant Postal Code: 91789
Registrant Country: United States
Registrant Phone: +1.6262619414
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: email@yahoo.com
Registry Admin ID:
Admin Name: Allen Hsi
Admin Organization:
Admin Street: 21311 Cottonwood Lane
Admin City: Walnut
Admin State/Province: California
Admin Postal Code: 91789
Admin Country: United States
Admin Phone: +1.6262619414
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: email@yahoo.com
Registry Tech ID:
Tech Name: Allen Hsi
Tech Organization:
Tech Street: 21311 Cottonwood Lane
Tech City: Walnut
Tech State/Province: California
Tech Postal Code: 91789
Tech Country: United States
Tech Phone: +1.6262619414
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: email@yahoo.com
Name Server: DNS264-1.NEXCESS.NET
Name Server: DNS264-2.NEXCESS.NET
DNSSEC: unsigned

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