Fashionairy Concierge Services Dishonest services/ took my money internet
I paid for services to recieve 5 outfits for 199.00. After waiting for 2 months without any clothing, I contacted my assigned personal consultant. He informed me it was mailed, asked for my address again to re-send the items. After 2 weeks, no items recived. I contacted the admin for the website, they seemed understanding and cooperative by apologizing, informed me someone would contact me but that didnt happen. A week later, I asked for a refund, they seemed to be cooperative, informed me a refund would happen within 5-7 business days. After 9 business days, I checked my account, no refund, I contacted admin, they informed me their systems were down and the refund would be processed when it was working. I waited 2 days to inquire about the system, was told it was still down and upon it coming back up my money would be refunded and they would give me their services for free. I thanked them and waited a few more days. I attempted to contact the admin again only to find out I was blocked, they are not recieving messages from me. I have all the emails and messages for proof of the conversations and numerous times to contact them. As of this day I still have no refund. I am also filing a complaint with the better business bureau.