Complaint Review: Fashionor.com

Hi. 

I have bought four flower girl dresses in May 2012 from a website called www.weddingdressmart.com. (Currently the website states that it is ""Please be advised that www.weddingdressmart.com been shut down pursuant to a court order of the United States District Court for the Southern District of New York issued against the website's prior owner due to its unauthorized usage of trademarks and/or copyright protected imagery in order to sell counterfeit merchandise."

After I received the dresses, it wasn't what I ordered - it had the wrong material, no buttons on the back of the dresses, and was made of cheap quality. This was not the same as what was posted on the internet. 

I keep contacting them ,  now their website is www.fashionor.com and they are the same owners. I keep emailing them since May 2012. I paid around $320 for 4 dresses, and I returned them 7 days later, and been emailing them to get a refund since then. Here are the emails responses from them. There are 50 more, so these are a few. Any help you can provide will be great.

Hi,
I did not get the reply form our factory yet.

After I got the reply, I will contact you as soon as possible!

Thanks for you understanding.

Have a nice day!

Sincerely,
Betty
Staff ID: fahionos 112

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Dear,

We have contacted our manager again, he will give you an answer.
Sincerely
Dora

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Dear,

Now we don't know how to express our feeling of keeping you wait so long!
We will urge our manager to give you an answer,okay?
Sincerely
Dora

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Dear,
I have asked many times to our manager,I really have no right to refund you.
Sincerely,
liya
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Dear,
I just called our manager and he said please do not worry,because he is out of business so he is very busy these days ,and he said he will refund you as soon as he can.
Sincerely,
liya
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Dear,

We will keep urging our manager about your refund!

Sincerely
Dora
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Dear,

We have already contacted our manager about your refund, he is busy building a new brand, and we haven't got a reply,once we have one, we will inform you at our first convenience!
Really sorry to keep you wait so long!
Have a nice day!

Sincerely
Dora

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