cs@fastblogincome.com aka. fast blog income is really more of a training site, and not so much a fast way to make money. moreover, if you uncheck the box when ordering you google item you just subscribed to their service unknowingly. and it is true that often times you can get through, the lines are down, or they are very resistant to canceling you subscription. I ordered my google item and was suddenly a member--surprise...! It took three days to get though and I am still not sure they will accept you cancelation for what I didn't order. What I wanted was a means of possible work, not a training site on what I already know. They do not provide demographics, products, or even a hotlist for what is selling--I looked a little as I probably shouldn't have.
It is unacceptable to be subscribed to a service not ordered, it is equally bad not to be able to cancel it with in the 3 day trail period. One should be able to call and cancel, not argue about canceling, nor having to say no 3 plus times.
If I see this charge on my account it will be reject as i have already informed them. They were told to cancel, and that this whole thing was a mistake. But I am not sure this is going to work.
Furthermore, it is true you cannot cancel via the internet, email, or letter. It can only be done via the phone.
I don't know how to tell everyone to steer clear of this place as they are very invisible, you don't even know you subscribed short of an email. And so the training begins so to speak.
1 Updates & Rebuttals
Fast Blog Income
Leadgate,Nationwide,
United States of America
Clarification of Program
#2UPDATE Employee
Wed, December 09, 2009
Fast Blog Income would like to take an opportunity to clarify our program offering. Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.
Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page. Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.
To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support. After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service. All these costs are clearly noted in the Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.
In addition, at the bottom of the initial signup page there is a link to the full program Terms.
Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads, Yes, I want the Google Startup Kit and agree to the terms. In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.
Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.
During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program. The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.
We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
Thank you, Fast Blog Income Staff