Complaint Review: Fast Blog Support

 
*NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.
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After reading an article on the web, but from a reputable newspaper, I found the website www.bloghelpsupport.com which claims you can make money at home using Google.  The initial sign up states they only charge you $2.97.  I signed up believing that the company was affiliated with Google as they claim to be reputable, stating they are seen on Google, Fox News, The Wall Street Journal, NBC News, USA Today, Yahoo, CBS News and AOL.  I believed that if I didn't have the time at home I would only be out $2.97.  Subsequently, the fine print states that the initial charge is $2.97 and you will be charged an additional $74.97 PER MONTH if you do not cancel in 3 days. In addition, they are somehow affiliated with Quick Dollar Finder, aka www.onlineexpensetracker.com  and you are automatically signed up with them as well for a charge of $19.97 PER MONTH until you cancel. 
Upon finding these charges, I immediately called bloghelpsupport.com requesting cancellation, believing there would be a credit to my bank account.  In addition, I called onlineexpensetracker.com and did the same.  However, there I was told there would be NO refund given.
On 12/2, after finding no refund, I contacted bloghelpsupport.com and spoke with Alexis.  I voiced my concern and told her I would be filing fraud and scam claims.  Upon hearing this, she transferred me to Andrea Davis, supposedly her supervisor, who "understood" and would send me to billing to process my refund.  Upon the transfer to Alexander Corby in billing, I was told no refund would be issued per HIM.  I asked to be transferred back to Andrea Davis only to be told "we can't transfer calls" and to call back to 877-204-7404 ext. 2. 
After the argument of "if you cannot transfer calls, why have I been transferred twice" was unresolved, I hung up and called the number he gave me.  There is NO extension 2, only a quick voicemail asking you to hold.  I spoke with Denise who would NOT transfer me to Andrea and was told by her "supervisor" that I could not have a refund.  Denise assured me that she would find Andrea Davis and "would I call back in 20 minutes."  I explained there was no way I would ever get to speak with Denise again after I hung up, but did so anyway.  In 20 minutes, I called and spoke with Shawn who had "no idea" who Andrea was and "understood" and encouraged me to tell the billing department my frustration and about filing claims.  He then transferred me to billing who could not answer the phone any longer but has a "privately help company" they are contracted with to "schedule phone calls" when they are overwhelmed.   I had no choice but to be put on the list.  Sarah took my name and number but refused to give me the name of her company.
I've made valid attempts at appeal for the refund and have gotten no where.  I have now filed this complaint on ripoffreport.com, I have contacted my bank, JP Morgan Chase, who is disputing all charges but the $2.97, which I willingly would pay.  The body of this complaint will be going to the Attorney General and the Internet Crime Complaint Center (IC3)  http://www.ic3.gov/default.aspx , which is a partnership with the FBI.  I encourage everyone else to do so.