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  • Report:  #850615

Complaint Review: Fast Growing Trees.com

Fast Growing Trees.com Charge you immediately, promise shipment within 3 weeks, wont return email request or answer phone Ft Mill, South Carolina

  • Reported By:
    Ripped Off — Marietta Georgia United States of America
  • Submitted:
    Thu, March 08, 2012
  • Updated:
    Thu, March 08, 2012

Everything looks beautiful on the website but i cant tell you how it looks in person because they have yet to ship me my product.  The most unbelievable thing is that this may the only online purchase that i have ever made where you are charged before the product is even shipped.  It would be one thing if it were shippped a day or two later, but these guys promise you a less than 3 week delivery and trust me, they mean it. 

The whole three weeks plus because i am now over 3 weeks.  So after this time passes, since that is what they advertise, i decide to start calling and emailing to no avail.  They have this toll free number with a recorded message (sounds like a 1 man band operation if you ask me) that tells you that your request can be expidited if you go online and make a request. 

No live operator ever comes on the line.  So when you go online and inquire about your order, they do not even respond.  I finally called them and got some little country red neck girl on the phone in Ft Mill, SC (speaks for itself) and she was clueless.  I asked her why they charged me before they ship and she had a scripted response about "oh, that way you dont have to worry about it later when we actually ship it". 

Hello, all i have done is worry because i have been charged wondering if i have been lured into a scam because no product has shipped and this company has totally ignored me.  I have initiated a charge back with my bank so i am sure they will now find a way to call me since they are about to have the money take away from them.  DO NOT ORDER FROM THIS COMPANY, LESSON LEARNED !!!

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