Fast Lube & Tune took ford pick up in for clutch and drive line repairs recived truck back and it will not idle correctly and it and motor dies this did not happen when i too the truck in sara the technition say theres nothing wrong with it and they wont repair it please help Beaumont California
the truck did not run like this when i took it in so i took it back the same day and they wont fix it they said theres nothing wrong with it they must have damaged something during repairs and they will not make right on it ive talked to the manager and he said to bring it back on mon july 5th but they were closed long behold so i took it back on tuesday july 6 th and they said nothings wrong with it but its still having the same problem and they wont fix it please help me
Todd
beaumont, California
U.S.A.
1 Updates & Rebuttals
Stephanie
Ft. Lauderdale,Florida,
U.S.A.
Follow your local laws, and then sue if you have too.
#2Consumer Suggestion
Thu, July 08, 2004
First, I have to make the obvious comment....WHY did you bring a clutch/driveline repair to a "Fast Lube and Tune" ??
Chances are, with the problem that you are describing, it is most likely a loose/broken vacuum line, or possibly a sensor.
Bring it back to them again, arrange to drop it off first thing in the morning and demand that they perform a diagnosis. If they continue to blow you off, insist that they give you an invoice, or some sort of paperwork showing that your vehicle was there as a "re-check" or a diagnosis.... make sure they write/type in your complaint on this paperwork, and their
conclusion of the diagnosis.
You may want to do this at least twice, give them 2-3 chances to correct the problem (be sure to get paperwork each time) if they can't fix it.... bring it to a trusted repair shop, explain the problem and show them your paperwork. You will most likely have to pay for a diagnosis and/or repair, if it was something that Fast Lube did, or neglected to do, have the second shop put it in writing.
With that, you can consider small claims court.
But I have a feeling, whatever the problem is it will cost you less then $100 to correct and it may not be worth the time and effort to bring a claim against them.
This could turn into a costly lesson ..... don't bring a clutch/ driveline repair to a "Fast Lube and Tune".
Good Luck!