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FastBlogincome.com Ripped me off for $74.97 after charging $2,97 for so called "membership" Internet
This company charges $2.97 for access to a website (which is very poor and provides no real advice - just tells you to think about names for your blog website). The company then deducts $74.97 from your bank account after three days if you have not contacted them by phone to cancel your membership.
They do not make it clear that the $2.97 is for a 3 day trial and that a further charge of $74.97 will be made.
And if you do read the fine print that says this you cannot get through to dispute the charge unless you are prepared to wait on the phone line for over an hour listening to horrible soft rock music that pauses all the time so you think someone is going to answer.
If you manage to endure this and get to speak to someone they tell you that you knowingly agreed to the membership fee and they argue with you and refuse to give a refund saying it is your fault. Even if you call ONE DAY after your so called 3 day trial.
Then they cancel your membership which means you can no longer access their website. However you have to say the magic words "I want to cancel my membership" even for that to happen. The operator does not give prompts and works on the basis that the customer must be kept uninformed at all times.
So for over $80 you have visited a substandard website and cannot get your money back. 100% SCAM.
The only recourse is to contact your bank or credit card and file a dispute. Lots of wasted time, frustration and anger caused by a very dishonest company. This website should be closed down immediately and the company should be prosecuted for fraud.
2 Updates & Rebuttals
Fast Blog Income
Leadgate,Nationwide,
United States of America
Clarification of Program
#3UPDATE Employee
Wed, December 09, 2009
Fast Blog Income would like to take an opportunity to clarify our program offering. Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.
Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page. Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.
To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support. After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service. All these costs are clearly noted in the Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.
In addition, at the bottom of the initial signup page there is a link to the full program Terms.
Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads, Yes, I want the Google Startup Kit and agree to the terms. In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.
Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.
During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program. The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.
We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure. Any unsatisfied customer can contact our office at 877-204-7404 to speak with a Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com
Thank you, Fast Blog Income Staff
Tim
Meriden,Connecticut,
United States of America
File a Complaint to the FBI
#3Consumer Suggestion
Mon, November 30, 2009
I have filed a formal complaint with the FBI (IC3) Internet Crime Complaint Center and recommend others do the same. At the very least, it will help your bank when they dispute the transaction. FBI website:
http://www.ic3.gov/default.aspx