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  • Report:  #481114

Complaint Review: FASTRENTAL

FASTRENTAL So I decide to try this service only to spend $35.94 and did not get a email or call on my property. I signed up for a one month plan. Well, this month I see another charge for the same amount from th Albuquerque, New Mexico

  • Reported By:
    Sandra — Albuquerque New Mexico USA
  • Submitted:
    Mon, August 17, 2009
  • Updated:
    Mon, August 17, 2009

I decide to try this service only to spend $35.94 and did not get a email or call on my property. I signed up for a one month plan. Well, this month I see another charge for the same amount from the company. Turns out they keep billing your card automatically until you make a big deal.

So I try to reach them and the phone number they give the credit card company goes straight to a message were you are unable to speak with anyone. So I looked up as much info as I could about them and found out that there are a lot of other people who have gotten ripped off from fastrental.com.

I also read that this company does not do any advertising to renters and only to landlords being that they are the people who pay for the service. Sad that they pretend to be other people just to get business then they make unauthorized deductions from your account and leave you no way to contact them. If you need to hide from customers then you need to question your ethics.

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