Complaint Review: Fastronic - OLOW Trading 12 Rue Baron Vandernoot 1180 Brussels - Belgium

Through pricerunner found this Internet based company selling Sony electronics.

Bought a camera and accessories and paid by bank transfer prior to goods arriving.

Camera arrived but no accessories due to back order. Offered non Sony products instead which I refused.

Goods ordered and paid for on the 13 June 2004 order id: 52115.7920040613

After a number of Emails the company promised to make a refund (SEK 1500) after I submitted my bank details. This was done but still no refund.

Last Email from Fastronic was March 2005. I have continued to send Emails but now no reply although the company continues to exist and carries out business "as usual".

Need help in getting my money back.

Alvin
Sweden
Sweden