Complaint Review: Fasttrack Airport Parking Parking Company Of America Airport Parking

I had an internet prepaid airport parking reservation with Fasttrack (PCAA) in Philadelphia, for which I provided the printout coupon when dropped car off. Upon my return at 6:30 a.m. on a Sunday,(even earlier than estimated), they gouged me for an additional 15% before they would give me the keys to my car. I protested that the prepaid reservation represented payment in full, as I had done a few weeks earlier (under different management). When I contacted customer service the next day, they required that I submit a written request for a refund, which I did, yet received no response. This is false advertising, misrepresentation, bad business.

Elle
Drexel Hill, Pennsylvania
U.S.A.