Complaint Review: FBCS Collection Agency

My Account was referred to FBCS from Cross County Bank in attempt to collect/ settle a debt. I was told by FBCS that if i settled my account with them my account with Cross Country Bank would be settled/closed.

I never received a settlement letter from FBCS after paying the agreed upon amount in Feb 2002. Cross Country Bank is still on my credit report as an unpaid/bad debt. When I called FBCS to obtain a settlement letter stating the amount paid they tell me they have no record of my account and there is nothing they can do to help me. Since paying FBCS I have been contacted by a different collection agency to collect the same debt that should have been settled.

Meloney
Silver Spring, Maryland
U.S.A.