Complaint Review: FCNB CARD PROCESSING CENTER - First Consumers National Bank

For the last two months FCNB Card Processing Center has starting charging late fees on my account. I've not changed my way of paying them since they have taken over on processing payment for my Spiegel account. Their payments are due on the 22nd of each month and my online payments are processed one week before the due date.

Five days in the pass has always been plenty of time but here lately it is posted to the account about five days after the due date. I can't understand why all of a sudden it is taking longer for processing. I'm go glad I only have one more payment (w/$35.00 late fee)and I will be finish with them, never to return again! Not sure whats going on but it just looks like something to keep your eye on.

Debra
Raleigh, North Carolina
U.S.A.