FCNB First Consumers National Bank ripoff, late fees is there a good contact number out there Portland Oregon
I am so very PO'ed. I sent my payment on 6/20,it was due on 7/5. As of today 7/10, it has not cleared my bank. I checked the automated system and it said my payment was posted on 6/30 and then on 7/08, I was charged a $35.00 late fee. I have tried ever # I can find to contact these people... Does anyone have a good contact #?
Thanks,
Wendy
Milan, Pennsylvania
U.S.A.
2 Updates & Rebuttals
Flo
San Diego,California,
U.S.A.
NEW VALID CONTACT PHONE NUMBER
#3Consumer Suggestion
Sun, July 13, 2003
The new contact phone # is 516-576-8706 and the people that took over our FCNB accts at this phone number are Card Member Services. They took over the accts 7/1/03 that is the reason for the delay. I called today 7/12/03 @ 4pm PST and spoke to a rep when I followed the prompts to speak w/ a rep & make a payment over the phone. For more info read my rip off comments on 7/12/03 filed @ 4:45 pm.
I sincerly hope this helps you & the many6 others in the same boat.
Rick
Austin,Texas,
U.S.A.
How to STOP FCNB late fees
#3Consumer Suggestion
Thu, July 10, 2003
What ya'll are describing is blatant fraud being conducted by FCNB.
The first thing to do is contact the Oregon Attorney General's office. The Attorney General's office is an advocate for the consumer in consumer fraud cases. After the Attorney General contacts FCNB they will have 10 days to respond.
Hey, its worked like a charm for me in the past. Here is the link you need:
http://www.doj.state.or.us/FinFraud/welcome3.htm