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  • Report:  #1376360

Complaint Review: FDOT FL DEP OF TRANS SUN PASS

FDOT FL DEP OF TRANS SUN PASS Spoke to Maggie and her supervisor Carl I believe his name was on May 31 2017 regarding Acct NO. 11574521 Disputing and Appealing Bogus Charges Mailed Received May 27, 2017 for Invoice Never Received Listing 2012-2017 charges Alanta Georgia

  • Reported By:
    Vone C — Williston Florida USA
  • Submitted:
    Wed, May 31, 2017
  • Updated:
    Wed, May 31, 2017

 

I Yvonne Cox am appealing and disputing violation charges and and as I stated on today's call to Sun Pass at 888-824-8655 spoke to Maggie and supervisor Carl or something with a C.

i  never applied for or been a member of Sun Pass, nor do I practice going pass tolls without paying.  i always when a live person is availablr use the toll with human employee in booth unless no one is working both that should be occupied with employee and I have no control if no one is in those booths.  

I received a invoice for bogus charges and a bill for charges for the first time, reason given, my address changed.  This is incorrect I have had the exact same mail box for over 4 years and all these charges came, after I turned in my old tag on May 15, 2017 on May 27, 2017 due to my new car I got in Dec 2016 and have not driven PT Cruiser this year at all.  

I am requesting the state corrects and delete my name from their insufficient list and advise collections of error.  

Thanks in advance, Yvonne Cox May 31, 2017, Wednesday.
SunPass Customer Service Centers:

Note:  I paid Red light toll last year in Tampa and this is the only charge from FDOT and only in my life received ever.  I paid with check or debit forgot which and it came directly from my bank if not money order.

 

my correct address for mailing is (((REDACTED))) archer, fl 32618

 

Physical address is (((REDACTED))), williston, fl 32696

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