Complaint Review: FED EX

This Fed Ex department was the most recent to screw-up a delivery for me. I ordered an All-In-One printer that was delivered by Fed Ex. The tracking said that it had been delivered and signed for, but with my closer inspection, I saw that the 'signature proof' that was posted with their tracking info WASN'T MINE.

Luckily, this is a small town and I looked up this person's name and found their address to be several blocks away and the house number nor the street name was anything even CLOSE to mine. I called this person and they denied having anything addressed to me. HP is trying to resolve this problem, but Fed Ex denies wrong doing.

A couple years ago, I had the same kind of problem with another Fed Ex faction....I ordered a $1000+ computer thru Staples.com that was--oops--delivered to someplace in CALIFORNIA instead of MINNESOTA WHERE I LIVE. That also was a signed-for delivery.

Maybe Fed Ex just needs to hire delivery folk that can READ!!!! Staples immediately sent me another computer, and I have no idea of how long or if they were able to make Fed Ex right their wrong.

Teresa
Saint Charles, Minnesota
U.S.A.