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  • Report:  #39117

Complaint Review: Federal Communication Commission Alyon Technologies

Federal Communication Commission slamming law should apply to Alyon Technologies Rip-off of Norcross Washington District of Columbia


click here for EDitor's comment; Alyon's efforts to resolve complaints and click here to read Alyon's response

  • Reported By:
    Redding California
  • Submitted:
    Tue, December 24, 2002
  • Updated:
    Tue, December 24, 2002
  • Federal Communication Commission, Alyon Technologies
    445 12th Street, SW
    Washington, District of Columbia
    U.S.A.
  • Phone:
    888-225-5322
  • Category:

Slamming Complaints
Consumer Affairs Branch

This is a direct quote from the Federal Communication
Commission (FCC).

"Slamming is the illegal practice of changing a consumer's telephone service - local or long distance service - without permission. The Commission's new slamming liability rules provide a remedy if you've been slammed and take the profit out of slamming for telephone companies. The FCC's Enforcement Bureau will also take action against slammers. These new rules apply to slamming violations that occur on or after November 28, 2000. (For slamming violations that occurred before that date, you can still file a complaint with the Commission. See information telephone number listed below.)"

I contacted the FCC office regarding the law on "Slamming" and how Alyon Technologies had disconnected me from my phone carrier by using a Trojan horse type computer virus.

In December when I contacted my state's branch of the FCC I was told because this happened through my computer it did not qualify under the FCC's 'slamming' law.

Why should it matter how I was disconnected from my phone carrier. Alyon Technologies was still able to use their own dialer to connect my phone line to a number I did not appove.

If the FCC laws on 'slamming' do not cover this type of activity, then I suggest they need to change the law.

California
U.S.A.

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