Print the value of index0
Federal Loan Modification Very unprofessional loan company that takes people money and does not refund. This company cannot be reached during any bussiness hours. Irvine California
I was in contact with Fed Mod 1 in March. The agent Sarah Khan stated that it would be 1450 and I thought $14.50 as possibly an application fee so I authorized them to take the it out my account. When I found out it was $1450.00 I was very upset and asked for a refund I wasthen directed to a senior director in which I cannot recall his name. I then was directed to several other departments and I was refunded $750.00 within 2 hours the same day. I made the request and was informed that if I fill out a addtional form I will be refunded the other $750.00 45 to 60 days. I never recieved the additional refund and have not been able to reach anyone since March. I tried everyday and no one answers the line. Here is the email I was sent
Hi Ms. Pernell,
Please complete this attached release form and fax it back to me at 949-333-5723 ASAP so that I can send your refund request to the accounting department. The refund process is about 45-60 days, but the sooner we get your release form back, the sooner we can start the process for you. I have down that your refund amount is $750. If you have any questions, feel free to call me at 949-333-5723. Have a great day!
Thank you,
Heather Dalton
Customer Service Representative
FLM Federal Loan Modification Law Center, LLP
7555 Irvine Center Drive
Irvine, CA 92618
Phone: (949) 333-5723
E-Fax: (949) 333-5723
heather@fedmod.com
Angry
Indian Head, Maryland
U.S.A.