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  • Report:  #1453069

Complaint Review: Federal Management Services / SAM Support.net

Federal Management Services / SAM Support.net SAM Support , Federal Award Compliance & SAM Profile Management SAM Support , Federal Award Compliance & SAM Profile Management Claim they are the federal Government and are holding up processing SAM registrations until the unwitting SAM vendor calls them to pay and verify their registration Clearwater Florida

  • Reported By:
    John — United States
  • Submitted:
    Tue, July 24, 2018
  • Updated:
    Tue, July 24, 2018

Hello ( Redacted) ,

Status Change: Received

We have received your 2019 SAM Renewal has been received.

We have placed a provisioning status on your SAM Profile to prevent it from lapsing when your expiration lapses. We will hold it in this state during the time it takes to confirm your order and process your renewal.

Typically, this process takes only a few days. However, the amount of time this takes is entirely dictated by when your confirmation call was scheduled, the result of that call and and pending payment process.

A separate email will arrive shortly with details about your scheduled confirmation call along with what will be covered during this call.

Thank you for taking the time to renew your registration online, and we hope you find it a pleasant experience.
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Things to Remember:

Your registration cannot lapse while we're processing your renewal. Once your confirmation call is complete and your information has been verified, we will process your renewal immediately and inform you of your new expiration date within 24 hours. At that time we will issue your renewal confirmation as well as documentation and notes from your renewal.
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You will be assigned a Client Support Specialist within the next 24 hours. Any questions regarding your profile or renewal should be directed directly to them. They'll be happy to answer any questions you may have.

https://samsupport.net

Processing Department: processing@samsupport.net

Support Department: support@samsupport.net

( In this email there are no contact numbers or any contact numbers for that matter on the website. The address listed in the Florida Corp records is a Mail Box rental store.- Good Luck with this "Company".

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