Federated Payments US Bankcard Center, Wholesale Merchant Services, Federated Payments Canada, Volt Payments Manipulative company that will chew you up and spit you out. Lie to you about your job title position etc Melville New York
This job on the outside seems to be a very respectful job that will be profitabe. I was hired to close sales over the phone that the company's outside sales agents failed to show up for or couldn't close the deal. They promised a full training program to introduce you to the business, as I had sales background with a proven track record I was excited to apply my exp to a new field. However we were never trained properly for my position, the training I did recieve was actually taylored for outside field agents
Ultimately since I was never trained on how the little details worked, for instance: when do byou "kill" a lead ,which is important, because this is what they ultimately fired me for when in actuallity they were angry I had to see my neurologist for my eplipesy during business hours. Since eplipesy is a protected diability they couldn't say no, but they did write me up for calling out once in the 2 months I worked their. Then via text I was told if I didn't get my sales up they were going to fire me that friday. Come wednesday I was pulled aside and told that the CFO was firing me for getting rid of a lead or "killing" a lead as it's called. This was later revealed to me as a common practice to ensure that no one could file unemployment and they have a HIGH turnover rate because they typically fire people as they are aproaching their 3 month mark which would mean the company would have to pay benefits.
The atmosphere was also close to that of high school. My immediate boss would constantly pull me off the phone to gossip about other employees openly in front of them if their sales were as high as he'd like. This also hurt my sales in the long run because if I told him I needed to be on the phone he would call me derogatory names which he thought were funny. So in the long run I had to listen to his gossip and couldn't focus on my work. It seemed in the last week I was there he must have caught a lot of flack because he suddenly didn't have time for anything. I had lost 3 sales alone because he didn't have time to make me a proposal as I asked several times. He did a similar thing with a girl when I first started there and he brag openly how he fired her and made sure she couldn't get unemployment and that she was getting to close to getting insurance benefits so it was time for her to go. He was also very friendly with her but also kept her off the phone by gossiping and instigating inappropriate conversations between employees.
From a business stand point I can gurantee you that all the names they operate under, offer an enticing $500 gurantee that they can beat whatever competitors that is out there. When they are called upon it, all they will do is save you a penny so they don't have to write that $500 check.. If you want to really save money on Merchant Processing tell them you want to be on cost plus which will literally save you hundreds if not thousands of dollars and they will never offer this to you because they make no money on "Cost Plus" pricing.
If you are looking to make a little money while looking for another job this may be the place. The only way I can see this place working is if you are extrodinarily good at telesales to begin with because they aren't interested in training or helping employees cultivate the skills needed to be the best they can be. THe best example I can give is that my supervisor had no background in this field yet was put in charge of this new department and he lack leadership quality. I really do belive the place is very mismanaged.