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  • Report:  #1310792

Complaint Review: FEGLI

FEGLI Met life insturctions are not rght on but contrardict eachother Met life instructions do not mention you must call FGLI or else Pennsylvania Nationwide

  • Reported By:
    Edna — California USA
  • Submitted:
    Sat, June 11, 2016
  • Updated:
    Sat, June 11, 2016

Read instructions for Met LIfe Beneficiary claim form under the  FEGLI website.

Handed in death certificate and filled out documents. Called for 6 weeks getting same statement like a robot that

" we need to get it confirmed with OPM". only to finally be told after 6 weeks someone needs to also contact OPM to see if death claim was sent in.

OPM was worse stating they have a huge packet to send that needs notarization and that new Metlife forms must be filled out for them.  Was scolded by the lady at OPM that I did it backwards.

 No insturctions stated to cal or contact OPM so had no reason to contact OPM. As a beneficiary with Metlife what do I do with OPM?

 I had no other recourse but to wait. Still waiting.

 FEGLI instructions included "you do not need a lawyer for this form"  think you do.

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