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Fibropharma.com Fibroslim, dmc communications, 9196-8024 quebec inc Ordered from www.fibroslim.com. No product received. No refund received. Internet
I place an order at www.fibroslim.com on 5-23-09.
By 6-26-09 I had not received my shipment so I sent an email requesting an ETA and the tracking info. They said it was backordered and should be on it's way soon.
I kept an eye on the tracking number they provided and it didn't budge.
I contacted them again 7-12-09 requesting that they cancel the order and refund my payment. They replied that they could ship via Express delivery and I would recieve my order in 3-5 days.
I contacted them again 7-29-09 requesting my refund as I still had not received my shipment and the tracking number they provided showed that it had shipped to California (I live in Washington). Got no response.
I contacted them again 8-06-09 requesting an ETA on the refund. They said they would submit the refund request and I should receive it within two weeks.
I contacted them again 8-22-09 as I still had not received my refund. I have received no response from them.
Today Is 9-1-09 and I still have not received my refund and I have received no further response from them.
I have filed a dispute with my credit card company and have my fingers crossed they will credit back the purchase and/or help to pursue legal action against the fraud.
I have found other complaints online today and want to add my voice to warn others: PLEASE do not order from this company. They are a fraud and you will loose your money!!