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  • Report:  #1507038

Complaint Review: Fidelity Auto Shipping

Fidelity Auto Shipping Did not forward our payment to shipping company and fraudulently charged us 50% more after extensive delays Miami Florida

  • Reported By:
    Roy — Kamuela HI United States
  • Submitted:
    Wed, April 14, 2021
  • Updated:
    Wed, April 14, 2021

We paid Fidelity $3675 to ship a vehicle from Vancouver Canada to Hilo Hawaii within 6 weeks. Three months later the vehicle finally arrived after many excuses and unreturned calls. The shipper Matson would not release the vehicle because Fidelity had not paid them the fee we paid Fidelity.

We have to pay an additional $1,750.75 to release the vehicle. Fidelity's owner "Eddie" made repeated promises to repay us over four months but illegally never paid us back in breach of the contract they signed with us.

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