Complaint Review: Fidelity Finance Group

Nov. 2011  I was contacted by Fidelity Finance Group.  They said they could help restructure our loan.  
Since then they had deleted the web site and quite answering my emails.  Pone #'s don't work.  I have given them $1,900.00  .  I would like to get a refund and find help with my mortgage.  Not sure that either one will happen. I've been working no mortgage for almost 5 yrs. second time I've been scammed...  Why can the gov. step in and force these mortgage companies to work with client.   It's up to them..