Fidelity Investments stocks 401 retirement fund Internet
I have a 401k account with over $50k in it. A few months ago, I suddenly notices transactions of large amounts in my account, transferring my holdings from one fund to another fund. I did not request these transfers and did not know anything about them. I sent a letter to Fidelity to inquire about them but they have refused to respond to me at all.
Additionally, when logging into my account online, I noticed that they have a very old mailing address for me (though my email address of record is current). But there is no way to change the address online. Again, I sent a letter to Fidelity about the address change but they have refused to respond to me at all.
If they don't take care of this, I am going to roll over my entire balance into my account at another bank, and then sue Fidelity for breach of fiduciary duty!
2 Updates & Rebuttals
Adam
Costa Mesa,California,
wtf?
#3Author of original report
Thu, April 03, 2014
why the hell would i need to do that when i already wrote to them. duh- read above! they entered transactions without my approval!
Jim
Florida,Call Them!
#3Consumer Comment
Thu, April 03, 2014
Call them on their 800 line. Ask the right questions. I highly doubt the person on the other end is going to just go silent or say, "no comment"!