Thats odd since I had three (3) claims, two (2) of them had already been paid so they included original bills. The other pages would have had to have been the original bills. One included a couple of itemized pages, but that only totals seven pages. It sounds like they had more than they were even supposed to have.
At any rate, Fidelity certainly is making it as inconvenient as possible to get reimbursed on claims. Few people with a full time job would have the time to fight with them as much as it takes to get these claims paid. Perhaps thats the idea
http://www.pbs.org/moyers/journal/07102009/watch2.html