Complaint Review: Fifth Third Bank

I applied for a loan with Fifth Third Bank on November 1st. It took them 18 days to get back to me. Then another 10 days to approve the loan and my application was about to expire when she pressured me into agreeing to the loan, since I would have to go through the whole process again if I waited a few more days.

I requested an official list of the terms but they refused to provide it and the loan originator said there are no other fees - only 165 refinance and loan origination fee and your interest rate will be 3.75% with autopay. I went and signed the documents without reading through them since I believe the d**n *****. Turns out she lied! There is a prepayment penalty of anywhere between $150 to $500! I would have never signed up for the loan had I known there was a prepayment penalty! It pretty much deletes any benefit of the refinance!!!

Of course Fifth Third has my signature on one of the 100 pages they gave me and I supposedly agreed to it when nobody told me about it.

I will never for the rest of my life deal with Fifth Third. This loan gets paid off ASAP and I am closing all my accounts and never ever going back to them. They outright lied when I asked if there are any additional fees!