Complaint Review: Fifth Third Bank

 Fifth third bank sent me a letter stating that as an introductory offer "0" percent interest for 12 months. I signed up for the offer. Remember that if you default on a payment that they can start charging you interest. I transferred a small loan I had which cost be about 100.00 for the transfer. I figured I would save that in interest. I sent my first payment in and everything was fine. I sent my second payment on 8-1-2012. They did not receive it. I also never received the check or letter back.  Now on 8-13-2012 I started to panic about the payment that was never taken out of my checking account. I called and asked if they misplaced the payment. They could not find it. I asked If I could make a payment over the internet. No can do!! I asked if I could make a payment over the phone? No can do. Their only suggestion was for me to go to one of their local banks and make a payment at the window. The closest branch is an hour or more away. I would also have to take a day off work. Is Fifth Third running a scam? Do they need money that bad?  I will never deal with any company that is affiliated with this bank and I suggest you do the same. I just signed up for a new card and had everything that I owed to Fift Third transferred to the new card. I paid twice in a month for the transferr, but I will not give Fifth Third another dime!! They are cheats!!