Complaint Review: Fifth Third Bank

Upon setting up my new checking and savings account with Fifth Third Bank, I was told that checking overdrafts would automatically transfer funds from my savings account. This did not happen. I was charged $99 for three overdrafts which totalled only $8. The bank arranged the overdrafts so that the highest possible number of overdraft fees would be charged. In this case, three overdrafts at $33 each.

Upon complaining, the total overdraft charge was reduced to $50 and I was informed that my savings account would then be connected to my checking account.

Even with the reduced total, this is unfair. I was told that my accounts would be linked. There should be no charge due to their mis-statement.

Verl
indianapolis, Indiana
U.S.A.