Complaint Review: Fifth Third Bank

I am 46 with 2 teenage daughters at home and I am disabled. My direct desposit goes in on the third of every month. I had a company that I did not have any dealings with taking money out of my account and the bank let them. I had this in dispute then on March 2008 my direct deposit went in and and on that saturday I used my debit card for gas, then on that sunday early morning I went to use my debit card for coffee and cigs and reliezed my card checkbook and license were gone, I called and alerted my bank at once. I went to the bank when they opened on monday morning and explained what ahd happened they put a block on my account then, which should have already been done when I called. I had to go through doing disputes on the charges that were done after I called in on my account which also started a domino affect on overdraft charges. I was credited the money back from they one company and some fees but as to all the new charges nothing. I was crdited one dispute of 107.00 about 10 days after I filed the disputes. Then on the 18th of the month 3 more withdrawls came out of my account 1 for 200 1 for 160 and one for 260 (this is on an account that has a block on it) which caused more overdraft fees. I had to file more disputes. Now in April when my direct deposit went in the sucked all thier fees from the top which left me with very little. I am now still waiting 35 days and nothing I go to the bank 3 or 4 times a week and call and talk to supervisors on the phone several times a week to be told we are sorry but we are doing the best we can. A week ago monday a supervisor guareenteed me my money was being released into my account on friday no later than monday, so on tuesday I call and no money, I spend the entire day on the phone back and forth waiting to find out where my money is. At 5:15 the branch calls me and tells me Ohio cant find my dispute paperwork all of a sudden, so she has to fax it again meaning what I have to wait another 30 or 40 days in the meantime I am getting charged more and more fees. I have not paid a bill since feburary, they came and repossed my car today and I am getting an eviction notice this week. I cannot get any money I cannot get back any money and I am going to lose everything I own and be in the street. ANd there is nothing anybody can do because its comapany policy and I have to just wait it out.

BULL BULL BULL This bank is such a rip off

Cindy
Oldsmar, Florida
U.S.A.