Fifth Third Bank it should get a name change to fee third bank Southfield Michigan
I have had nothing but problems with fee third bank and it's fee. A few years ago I was unlucky enough to get a lease auto from fifth third. I got nailed on a couple of late fee ($35 per). I thought this excessive considering it was a 200 lease. I called and asked if they could switch the due date because it was on the 25th of the month and I wanted more towards the end of the month so it would be due when all my other bills were due. To do that it would cost me $20. I couldn't understand why they need 20 to switch a due date. I then inquired about having them directly take the money out of my account. They said they would do that but there was a fee of .30 per transaction. I know it's not a lot of money but I have most of my bills taken out directly and no other company I have dealt with charges a fee. Now my lease is up and I'm sure they will nail me for a bunch of things.
A few months ago I did they unthinkable. I got a promotion in the mail for a 2 percent cash back credit card from Fee Third. I thought about it and figured Christmas was coming and it's better then the 1 percent card I have now. When I got the card I checked their web site. I couldn't figure out how to pay online so I called them up and they said you could only pay online if you have an account with them. Now that's service. So I kept the card anyways and when I got my bill in I made sure I sent it in 5 business days before it was due.
Five days after they bill was due I noticed they never posted the check. Then they slammed me for a $35 fee. Was I pissed. I called and they said they never got the check. After screaming they said they would wave the fee if I went to a bank branch and paid it that day. I did, and wouldn't you know it the check I sent in by mail was posted that night. So now I double paid. It just seems like they held onto my check to nail me for a late charge. It just seem fishy that it would take 14 day to get the check only to have it post after I went into the bank branch. I really can't wait until I earn enough for my cash back, so I can call then up to cancel the card and tell them to shove it.
Joe
Warren, Michigan
U.S.A.