Complaint Review: Fifth Third Bank

Interesting experience. Their website was 3 days off in posting of account transactions. I went into the bank to complain, the lady at the counter looked at me like I was from Mars. Finally they took me in to see the manager.

Son you can't depend on the website, you should just use a pencil and paper to keep track of your finances, some people just can't figure out computers. Little did he know that I have a high degree of knowledge and experience with computers, software and the Internet.

I've never been treated in such a condescending manner in my life. Of course it's like this throughout the company. They tried to tell me I had to use THEIR deposit slips from their overpriced checks..they needed 3 part slips.

How they stay in business is beyond me, when I read the other post here on Fifth Third I had to chime in, yep..same bank

RJ
Effingham, Illinois
U.S.A.