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  • Report:  #640713

Complaint Review: FileServe LTD

FileServe LTD Click on the $4.99 one day option using paypal, get also charged $9.99 for a monthly active supscription through PAYPAL, Internet

  • Reported By:
    William — Mayaguez Nationwide Puerto Rico
  • Submitted:
    Wed, September 15, 2010
  • Updated:
    Sun, September 19, 2010

On FileServe LTD, when using paypal, if you click on the $4.99, one day use of their service, you get to log in to PayPal and approve of this payment..If you don't check your e-mails for a few days, you'll get a surprise charge of $9.99 monthly subscription (with PayPal's blessings) without ever being logged in to PayPal to approve or disapprove of this..

Did what I had to with PayPal to get my money back, and my claim was denied..So I figure, since I must have a full month paid for with FileServe, let's see what services can I use there..Guess what, I don't have a Premium account, even after they took my money..And somehow the PayPal investigation missed this point.

Ten dollars at the time makes for a good bundle on the long run...Beware

2 Updates & Rebuttals


Ko

Assen,
Other,
Netherlands

Always check your paypal account

#3Consumer Comment

Sat, September 18, 2010

As far as i know, you pay with paypal you get a email with all the details, if you don't check these emails or even bother to log in your paypal account, then you should only blame yourself. i took a month premium and after the email canceled the recurring charges. and i'm realy happy with the fileserve service.


Ko

Assen,
Other,
Netherlands

Always check your paypal account

#3Consumer Comment

Sat, September 18, 2010

As far as i know, you pay with paypal you get a email with all the details, if you don't check these emails or even bother to log in your paypal account, then you should only blame yourself. i took a month premium and after the email canceled the recurring charges. and i'm realy happy with it.

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